“You” means the party registered as a POLLUX REWARD Application user to use the Services provided in the POLLUX REWARD Application.
“POLLUX REWARD Application” is a mobile app with the name POLLUX REWARD for Memberships, which can be downloaded via playstore for Android users as well as through via app store for iOS users that We develop to support Our Services provided.
“Personal Information” means information regarding Yourself which can be privately identified and collected through the POLLUX REWARD Aplikasi, such as name, address, date of birth and occupation (if You are a person), corporate data and identity document (if You are not a person), phone number, email address and other information which may identify You as an user of POLLUX REWARD Application.
“We/Our/Us (Kami)” means PT Pollux Mal Indonesia, a company established under the laws of the Republic of Indonesia.
“Service” means various services offered by POLLUX REWARD Application or website.
“Customer Service” is the customer service center We provide for You and can be reached by phone calls 024 3562 111 / 0819 0110 9111 and/or email email@example.com and/or live chat in POLLUX REWARD Application and can be used when You have problems in the use of POLLUX REWARD Application or when you use Our Service.
“Cookie” is a small data file placed in Your browser on Your internet device. With cookie, the feature of POLLUX REWARD Application and/or website that You access can save information or remember Your actions and preferences from time to time.
“Website” means Our website at www.polluxmalls.com or other sites which We developed officially to support the Service ecosystem.
- INFORMATION WHICH WE COLLECT
We collect Personal Information from You so that the POLLUX REWARD Application can perform its function in connection with the Service We provide. You can provide Personal Information directly or collected automatically when You use the POLLUX REWARD Application.
Information that You provide directly
Information which We collect when You use the Application
To utilize the Services We provide to You, You provide Us with information as relevant, including but not limited to information such as Your name, shipping address and email address. When You use POLLUX REWARD Application, We will also process Your technical data such as, internet protocol address, internet device identity (ID) or media access control address, and information regarding the manufacturer, model and operating system of the device that You use to access the POLLUX REWARD Application. We use these data to allow Us to send the POLLUX REWARD Application’s functions, to resolve technical difficulties, to provide You the correct and updated version of the POLLUX REWARD Application as well as to improve the POLLUX REWARD Application’s function.
Use of Cookie
We use cookie for several purposes. We use it, for example, to remember Your safe search preferences, to help You to use the Service, and to protect Your data.
- THE USE OF INFORMATION WHICH WE COLLECT
We use Your email address, name, phone number and/or account password to verify Your ownership over an account in POLLUX REWARD Application, to communicate with You in connection with the use of the Service and to give You information regarding the POLLUX REWARD Application. We may also use Your name, email address and phone number to send message and/or make phone calls to provide special offers or promotions that are being held (both by Us and other parties who have collaborated with Us), providing general updates on the POLLUX REWARD Application; and).
We use Your Personal Information entirely to analyze the POLLUX REWARD Application’s pattern of use. You hereby agree that Your data will be used by Our internal data processing system to ensure the delivery of the best function of the Application to You.
Related to special offers or promotions that are being held (both by Us and/or other parties who have collaborated with Us), then You can ask Us to do not (i) sending messages to your e-mail address which is registered by pressing the unsubscribe button on every email We send, and / or (ii) make phone calls by placing your phone number in the “Do Not Call” list that We have by sending your request to Our email address: firstname.lastname@example.org
- SHARING OF INFORMATION WHICH WE COLLECT
We may employ or cooperate with companies and persons as third parties to facilitate or provide support in developing the POLLUX REWARD Application and certain services to Us and/or on Our behalf , to, among others:
(i) provide customer’s assistance;
(ii) perform Services relating to website (including but not limited to maintenance, database processing, web analysis and website feature perfecting services);
(iii) assist Us in analyzing how the POLLUX REWARD Application and Services are used as well as their development;
(iv) to assist Our professional advisor, including legal advisor, financial advisor, and consultants. These third parties have access over Your Personal Information only to perform those tasks for Us and/or on Our behalf and [the third parties] are contractually bound not to disclose or use the Personal Information for any other purpose.
We will disclose Your Personal Information to the extent it is required by law or required to comply with the provisions of the laws and regulations, government institution, or in case of a dispute, or any form of legal proceeding between You and Us, or between You and other user in connection with, or relating to the Service.
Your Personal Information may be transferred, stored, used, and processed in a jurisdiction other than Indonesia where Our servers are located.
We may eliminate certain parts of Your Personal Information which may identify You (so the Personal Information becomes anonymous) and disclose the anonymous data to a third party for the purposes of development the POLLUX REWARD Application, database managemet, Service’s analysis or improvement. We also may combine Your Personal Information with other information in a way that the information is no longer associated with You, and later disclose the combined information to the third party, for the above mentioned purposes.
We shall not sell or lease Your Personal Information to a third party.
Confidentiality of your data and Personal Information is the most important matter for Us. We will conduct the best effort and steps to protect and secure Your data and Personal Information. However, We cannot fully guarantee that Our system is totally impenetrable by virus, malware, disruption or extraordinary occurrence including unauthorized access by a third party. You may not disclose Your account password to anyone and must always maintain the security of the device You use.
- ACKNOWLEDGEMENT AND CONSENT
- CONSENT REVOCATION AND DELETION
Consent revocation or deletion of Your Personal Information whether all or in part, may no longer allow You to use POLLUX REWARD Application (including the Services We provided) and/or Our website. You hereby state that You have acknowledged and understood the consequences of the consent revocation and/or the deletion of Your Personal Information.
If You have further questions regarding Your Privacy and information security or Your wish to update or delete Your data, please contact Our Customer Service at: 024 3562 111 / 0819 0110 9111 and/or email email@example.com